FAQs

1. What is Flizee?

Flizee is a modern online store offering a curated mix of trending gadgets, lifestyle accessories, personal care items, and everyday problem-solvers. We’re here to bring convenience, creativity, and great finds right to your doorstep.

2. How can I place an order?

Ordering from Flizee is simple! Browse our collections at Flizee.com, add the items you love to your cart, and follow the easy checkout process. We accept multiple payment methods to make shopping seamless.

3. What payment methods do you accept?

We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover. You can also pay using PayPal for a secure and convenient checkout experience.

4. How does shipping work?

Shipping costs are calculated at checkout based on your location and order size. We ship through trusted third-party carriers, and you can expect your order to arrive within 10 business days.

5. Can I track my order?

Yes! Once your order has been shipped, you’ll receive a tracking number via email. Use it to follow your package’s journey directly through the carrier’s website.

6. What is your return policy?

We offer a 7-day return window from the date of delivery. If you're not satisfied with your order, you may return it as long as the item is unused and in its original packaging. To initiate a return, just contact our support team at support@flizee.com.

7. How can I contact customer support?

We’re always happy to help. Reach out to us at support@flizee.com or through the contact form on our website. We do our best to respond within 24 hours.

8. Do you offer discounts or promotions?

Yes, we regularly feature deals, seasonal sales, and exclusive offers. Sign up for our newsletter to stay in the loop and get access to subscriber-only discounts.

9. How can I stay updated on new arrivals and deals?

Stay connected by subscribing to our Flizee newsletter and following us on social media. You'll be the first to know about new product drops, flash deals, and giveaways.

10. Can I cancel or modify my order after it has been placed?

If you need to cancel or change your order, please contact us as soon as possible. We’ll do our best to accommodate your request. Once an order has been processed or shipped, we may not be able to make changes.